# For shoppers (/platform/shoppers)

## How it works for you [#how-it-works-for-you]

<StepGrid
  steps={[
    ['Quick measurements', 'Enter your height and weight, plus a few optional body measurements.'],
    ['Smart matching', 'Our AI compares your data with the size chart of the exact product you are looking at.'],
    ['See your recommendation', 'Get your best-fit size in seconds, with a note if you are between sizes.'],
    ['Shop with confidence', 'Your model is kept for that store, so coming back later takes seconds.'],
  ]}
/>

## Why you’ll love YourSizer [#why-youll-love-yoursizer]

<Cards>
  <Card title="No more guessing">We handle the size charts, so you don’t have to.</Card>
  <Card title="Brand-specific accuracy">
    The system knows the product, not just the brand — a slim shirt and an oversized hoodie are not the same size for you.
  </Card>
  <Card title="It says when it is unsure">
    If you sit between two sizes it tells you which one and why, instead of picking silently.
  </Card>
  <Card title="Sustainable shopping">
    Fewer returns mean less waste, and a parcel that never has to be shipped twice.
  </Card>
</Cards>

<Cards>
  <Card icon={<Monitor />} title="Your shopping, your way">
    YourSizer works on desktop and mobile, so you can get your perfect fit whether you’re on your laptop at home or shopping from your phone on the go. Look for the _Find your size_ button on the product page of stores that use YourSizer.
  </Card>
  <Card icon={<ShieldCheck />} title="Your data">
    - No photo and no body scan are needed to get a size.
    - Your measurements are used to compute recommendations — that is it.
    - You can ask for your data to be deleted, and it is deleted.
    - Stores see aggregate sizing insight, not your personal profile.
  </Card>
</Cards>

## If you need to return something [#if-you-need-to-return-something]

<Cards>
  <Card icon={<RotateCcw />} title="You do not need an account">
    Open the store’s return link — usually in your order email or the store footer — and find your order. No password, no support ticket.
  </Card>
  <Card icon={<PackageOpen />} title="Pick the items and a reason">
    You can return part of an order. The reason matters: it is what tells the brand whether the garment ran small or the photo was misleading.
  </Card>
  <Card icon={<Truck />} title="Follow the shipping instructions">
    Drop-off details appear in your language, and you can ask the portal assistant things like “where is my refund” at any point.
  </Card>
</Cards>

<Callout type="success" title="Your legal return period is protected">
  The portal counts your return window from the day the parcel was **delivered**, not the day you ordered. Your statutory right to withdraw is tracked separately from the shop’s own policy, so a shorter store policy cannot shorten it.
</Callout>

[Common questions →](/platform/faq)